OVERVIEW

This website is operated by Hong Leung Shoe Sdn Bhd ("Amori"). Throughout the site, the terms “we”, “us” and “our” refer to Hong Leung Shoe Sdn Bhd.

We offer this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is powered by an e-commerce platform that enables us to sell our footwear and related products online.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction (including but not limited to intellectual property laws).

You must not transmit any viruses, malware, or destructive code.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card and payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

Headings used in this agreement are for convenience only and shall not affect the interpretation of these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify site content at any time without obligation to update.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS & FOOTWEAR-SPECIFIC TERMS

Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return & Exchange Policy.

Product Appearance

We make every effort to display product colours and images accurately. However, we cannot guarantee that your device’s display will reflect the exact colour or appearance.

Defects vs Wear & Tear

Manufacturing defects may include faulty stitching, detached soles, or structural defects present upon first use.

The following are not considered defects:

  • Normal wear and tear from regular use

  • Creasing, scuffing, or surface marks from walking

  • Damage caused by water exposure, improper use, rough surfaces, or poor storage

  • Discomfort or size issues after wear

We reserve the right to assess all defect claims and require photographic or video evidence.


SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, household, or order.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your details.


SECTION 7 – SHIPPING, DELIVERY & RISK TRANSFER

Delivery timelines are estimates only and may vary due to courier or external factors.

Once an order has been handed over to the courier, risk of loss or damage passes to the customer. We are not responsible for courier delays, lost parcels, or incorrect addresses provided by the customer.

Any additional costs arising from failed delivery attempts shall be borne by the customer.


SECTION 8 – PRE-ORDERS & BACKORDERS

Some products may be offered as pre-orders or backorders. By placing such orders, you acknowledge that:

  • Delivery dates are estimates and subject to change

  • Delays may occur due to production or logistics factors

  • Pre-orders may not be eligible for cancellation once processing has commenced


SECTION 9 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links which we do not control. Use of such tools is at your own risk.

We are not responsible for third-party content, websites, or services.


SECTION 10 – USER COMMENTS & FEEDBACK

Any comments, feedback, or submissions provided to us may be used without restriction. You agree that your submissions will not violate any third-party rights or applicable laws.


SECTION 11 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is incorrect, at any time without prior notice.


SECTION 13 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, intellectual property infringement, harassment, discrimination, or transmission of malicious code.


SECTION 14 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available” without warranties of any kind.

To the maximum extent permitted by law, Hong Leung Shoe Sdn Bhd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service or products.


SECTION 15 – CONSUMER PROTECTION (MALAYSIA)

Nothing in these Terms limits your rights under the Consumer Protection Act 1999 or other applicable Malaysian laws.


SECTION 16 – FORCE MAJEURE

We shall not be liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, pandemics, government actions, supplier disruptions, or courier delays.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Hong Leung Shoe Sdn Bhd from any claim arising from your breach of these Terms or violation of any law.


SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions shall remain valid.


SECTION 19 – TERMINATION

These Terms are effective unless terminated by either party. We may terminate access without notice for violation of these Terms.


SECTION 20 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Malaysia.


SECTION 21 – CONTACT INFORMATION

Amori Malaysia
Hong Leung Shoe Sdn Bhd

15, Jalan Helang Bukit, Kepong Baru Industrial Estate,
52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
03-6274 3334
askme@amoriofficial.com